Shipping Policy

Shipping Time:

Shipping Fee: Free
Order Processing Time: 3 Business Days.
Shipping Time: 10-15 Business Days
If your order weighs more than 2 kg, your order may be split into multiple packages.

Order Tracking:

Your shipping confirmation email will include a tracking number. You can use this number to track your order at https://www.17track.net/en . It takes 3 business days for the logistics code to show the logistics track.

Wrong Address Disclaimer:

If you think that the shipping address you provided is incorrect, please contact us immediately at service@akagtoy.com . Otherwise, we are not responsible for address errors.

Lost/Stolen Packages:

This online store is not responsible for lost or stolen packages. If your tracking information shows that the package has been delivered correctly, but you have not received it, please report it to your respective carrier using the information provided on our tracking page. If you have any questions about further actions, please contact our customer support team at service@akagtoy.com